Privacy Policy

This Privacy Policy is incorporated into and subject to our Terms and Conditions that apply to use of this Site and/or Services. By using the Site and/or Services, you consent to our Terms and Conditions and Privacy Policy, including our use and disclosure of your Personal Information as stated in this Privacy Policy, whether or not you register to use the Site and/or Services.
Adaptivity, LLC. and its affiliates (collectively “Adaptivity,” “we” or “us”) want you to be familiar with how we collect, use and disclose information from and about you because we understand you are concerned about your privacy, and we want to maintain your trust.
This Privacy Policy applies to information we collect from all sources including in connection with our Site, digital products, electronic newsletters, social media accounts and/or widgets (collectively the “Services”) that link to this Privacy Policy.
This Policy describes how we collect and use users’ Personal Information. It also describes in general Adaptivity’s practices for handling Other Information (e.g., demographics and services usage) collected through the Site, our Services, or from a third party to the extent such information is associated with a particular device, user or user account. As described more fully below, we may share information with our affiliated companies (“Adaptivity Affiliates”) for the purposes described in this privacy policy.
By using the Services or by providing personal information to us, you agree to the terms and conditions of this Privacy Policy.
You may choose not to submit requested information online (see Other Information below), but that may limit the Services Adaptivity is able to provide to you.
The Services are not targeted to, and do not knowingly collect Personal Information from minors under 18 years of age. We request that these individuals do not provide Personal Information through the Services or the Site.

Information We Collect: Adaptivity and our service providers may collect the following information from and about you:

Personal Information: “Personal Information” for purposes of this Privacy Policy is the information that identifies you as an individual or relates to an identifiable person, such as name, postal address (including billing and shipping addresses), telephone number, email address, credit or debit card number, or profile picture.

Personal Information From You: We collect Personal Information when, for example, you use, register for, or subscribe to certain products or services; create a profile; take a survey; use our Services; participate in a community forum; or contact Customer Service or otherwise contact us, including by email.

Personal Information We Receive From Third Parties: We may receive Personal Information about you from third parties, such as social media services, commercially available sources, Adaptivity Affiliates, business partners, and, if applicable to you, the third party provider of your subscription. The Personal Information we receive from third parties may include, for example, your name, contact information, information about your transactions, purchase history, or relationships with various product and service providers, and your use of certain applications.

Collection of Personal Financial Information by a Payment Service: In some cases, we may use an unaffiliated payment service to allow you to purchase a product or make payments (“Payment Service”). If you wish to purchase a product or make a payment in such a case, you will be directed to a Payment Service webpage. Any information that you provide to a Payment Service will be subject to the applicable Payment Service’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, any Payment Service’s use of information collected through any Payment Service.

Other Information: “Other Information” is any information that does not reveal your specific identity, such as browser information, information collected through cookies and other technologies, demographic information, and aggregated information.

Other Information You Submit: We collect Other Information when you submit it to us. It may include your gender, zip code, birthday, education, occupation, and other information.

Other Information We Receive From Third Parties: We may receive Other Information about you from third parties, including, for example, demographic data, and information about your activities on other websites.

Other Information We Collect Automatically When You Are Online: When you access and interact with our Services, we and our service providers may automatically collect certain information about those visits. For example, in order to permit your connection to the Services, our servers receive and record information about your computer, device, and browser, potentially including your IP address, browser type, and other software or hardware information. If you access the Services from a mobile or other device, we may collect a unique device identifier assigned to that device (“UDID”), geolocation data, or other transactional information for that device.

Adaptivity and our service providers also may use cookies and other tracking technologies (such as browser cookies, pixels, beacons, and Adobe Flash technology including cookies) when you visit or use the Services. Third parties that support the Services by serving advertisements or providing services, such as providing users with the ability to comment on content, allowing users to share content, customizing content based on usage, or tracking aggregate site usage statistics, may also use these technologies to collect Other Information on the Services.
Most browsers are initially set to accept cookies, but you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information.

Web Site Analytics: We use a third-party Web analytics service provider that uses cookies, Web beacons, and other Web site technologies to help us analyze both how users use our website and the effectiveness of our marketing search terms. The information generated by the cookie about your use of our Site (including, without limitation, your IP address) will be transmitted to and stored by this service provider. They will use this information to evaluate your use of our website and compile aggregated reports for us. The information that our service provider collects and provides to us is not personally identifiable.

How We Use Your Information: We use the Personal Information we collect from and about you to improve the user experience on our website, identify frequent visitors and for the following purposes: To provide product, fulfill an order, or complete a transaction. To ensure that the products and services you purchase are up-to-date and operating correctly, and to provide the appropriate level of support.

We may use your information to improve the content of our Website, products, and services; to alert you to product upgrades, updates, and renewal information regarding your products or services; and to share special offers, product announcements, and other new services from Adaptivity. When you register or make a purchase, we offer you the opportunity to opt into or out of these uses of your information. If you do not choose to opt out initially, you may still block future contact of this type simply by following the unsubscribe instructions that accompany all such communications, or by contacting us at the above address.

We email service notifications to inform you about the status of your service orders or accounts, and to provide updates and technical notices. For instance, Participants, depending on the Services they have opted to purchase, may receive daily, weekly or monthly reports via email. These messages are essential to maintain your service and the functionality of our services, so there is no opt-out available for service notifications, and these messages cannot be blocked. We follow strict best practices for e-mail marketing and customer contact.

There may be instances when Adaptivity may disclose your Personal Information, including situations where we have a good faith belief that such disclosure is necessary in order to: (1) protect, enforce, or defend the legal rights, privacy, safety, or property of Adaptivity, our Adaptivity Affiliates or their employees, agents and contractors (including enforcement of our agreements and our Terms of Use); (2) protect the safety, privacy, and security of users of our products and services or members of the public; (3) protect against fraud or for risk management purposes; (4) comply with the law or legal process, including laws outside your country of residence; or (5) to respond to requests from public and government authorities including public and government authorities outside your country of residence.

Security: Adaptivity uses a combination of administrative, technical, personnel and physical measures to safeguard Personal Information in its possession against loss, theft and unauthorized use, disclosure or modification. We use Secure Socket Layer (SSL) encryption technology for any requested Personal Information. However, no one can guarantee the complete safety of your information. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting Customer Service in accordance with the instructions below.

Location of Data: Your Personal Information may be stored, transferred to, and processed in any country where we have facilities or in which we engage service providers, and by using our products and services, you consent to the processing and transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than in your country.

Data Retention: We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.

Linked Services: The Services may also be linked to sites operated by third parties, and may carry advertisements or offer content, special offers, or functionality developed and maintained by third parties. Some of these third party sites may be co-branded with a Adaptivity logo, even though they are not operated or maintained by us.

Adaptivity is not responsible for the privacy practices of any such third parties, and once you leave the Site or Services or click an advertisement, or sign up for a special offer, you should check the applicable privacy policy of the other service. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to this Privacy Policy. Please note that this Privacy Policy may change from time to time. If we change this Privacy Policy in ways that affect the personally identifying information we have collected through our Site or Services, we will post those changes in this space and advise you of choices you may have as a result of those changes. We will also post a notice on our home page that this Privacy Policy has changed. Each version of this Privacy Policy will be identified at the top by its effective date.

We ask that you not disclose any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) when contacting us.

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